News
Random House of Canada is the First Canadian
Publisher to Launch PubEasyŽ E-commerce Website
Random House Titles in
UK, US and Canada are now available via PubEasy
November 15, 2001…. Random House of Canada is the first Canadian
publisher to launch on the PubEasyŽ network, the 24/7 customer
self-service center. PubEasy, winner of the 1999 Xerox Publishing
Innovator of the Year Award, is the internet inquiry and ordering
service that represents the new standard in e-commerce for the global
bookselling industry. More than 7,000 registered booksellers from over
110 countries spanning North America, Europe, and Asia are already
using the service which provides booksellers with free 24/7 access to
title, price, and availability information and ordering capability.
The service is free to booksellers.
The Random House of Canada/PubEasy website ,
http://pubcan.randomhouse.com,
will enable Canadian customers to access the Random House catalogue
and availability information for all Canadian-published titles as well
as U.S. and U.K. titles distributed by Random House of Canada. In
addition, customers will be able to check their order status, and
track their orders through the system.
"We strive to make our systems and communications as efficient
and accessible as possible for our customers," said Ray Shaw,
Director of Customer Service and Order Entry. "With PubEasy we
can now offer them the means to access title information and track
their orders on a 24-hour-a-day basis."
Gary Bowman, PubEasy Chief Operating Officer, states, "We are
very pleased that Random House Canada is our first live Canadian
Affiliate. Our registered booksellers are always telling us that
PubEasy saves them significant amounts of time. We are excited to
offer those same time-saving features to Random House of Canada’s
customers."
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